A quiet edge.
One monthly price.
Prôtos, set up and kept running by us.
The small things that keep work moving.
A missed call. A text back.
Your caller hears back while you keep working.
A quote, followed up.
A friendly follow-up when a quote goes quiet.
A job finished. A review requested.
A simple request after each job.
The night passes. You know who called.
An after-hours line and a morning summary.
Prôtos
One-time $97 setup.
Month to month. No cancellation fee.
French: +$49/month
CADService termsFair questions.
The details, before you decide.
Is there a contract?
No long-term commitment. Month to month, cancel with 3 days' notice. The signed agreement governs.
What does setup cover?
Your greeting, business details, texts and call forwarding. You hear it and say yes before it goes live. If we can't get you live, you get your setup fee back.
Can I add French?
Yes. French texts and the after-hours line are $49 a month.
What if I want to stop?
Give 3 days' notice. There are no partial-month refunds. We help you turn off forwarding.
Will it know my business?
Tell us your services, hours, service area and the words your callers use. We set it up around that, and you hear it before it goes live.
Will my customers think they're talking to a robot?
During the day it's just texts. The phone only picks up after hours, it's short, and it says up front that it's automated.
I already have someone answering the phone.
Good, keep them. Gecho is the backup for the calls they can't get to and the after-hours ones, and it follows up quotes and asks for reviews.
I tried something like this before.
Fair. It doesn't go live until you've heard it and said yes. Changes are done within 1 to 3 business days. If we can't get you live, you get your setup fee back.
What about urgent calls?
Gecho is not an emergency service. If someone may be in danger, hang up and call 911, then your gas or electric utility. After hours, our automated line tells callers the same thing and sends an alert to the business's on-call person. We can't promise how fast anyone will respond.
Does it speak French?
Yes. French texts and the after-hours line can be added. See pricing for the details.
Is there a contract?
No long-term commitment. Month to month, cancel with 3 days' notice. The signed agreement governs.
Do I keep my number?
In most setups, yes. We'll confirm on the call. Your customers call the same number; missed and after-hours calls forward to us.
Can my partner or office manager join the call?
Yes. Just bring them along.
What happens to my customers' information?
It is used to handle the call, follow up and give you a summary. Your customers are covered by your own privacy notice. Our draft privacy policy explains Gecho's handling; final service details need privacy review.
When does it go live?
We'll give you a go-live date once we have your details and forwarding sorted.
Still here? We’ll keep things from slipping.
A short call to see if it fits. If it doesn't, we'll say so.
A short call with Mustafa, our co-founder. No pressure.
Or email admin@hellogecho.ca.